How can we help?
Pick the problem that sounds most like yours. Whatever you choose here, nothing about it touches your assessment or your result.
I cannot sign in
Ask for a fresh sign-in link and we will email you one that works once. If more than one email arrives, open the newest and ignore the rest.
My assessment link expired or does not work
Only the organisation that invited you can reissue an expired link. Reply to your invitation email and your reply goes to the person who sent it; ask them for a new one.
I am worried my answers were lost
They were not. Kern saves every answer the moment you give it, and a fresh sign-in link takes you back to the question you reached, never back to the beginning.
I need an adjustment
Tell us what would make the assessment workable for you before you carry on. Your request is kept apart from your answers, and nothing about it reaches the organisation that invited you.
About the language of the assessment
The questions themselves are in English, and that does not change. Choosing Afrikaans changes the menus and buttons around the assessment, never the questions.